Norm Robert
Senior Manager, Enterprise Maintenance and Reliability
Starting as a Mechanic in the Food Industry in 1987, Norm has since held leadership roles in Operations, Engineering, and Maintenance with leading food and beverage companies, including General Mills, Kraft, Heinz, Sara Lee, Campbell Soup, ConAgra, and Amy’s Kitchen.
Norm’s true passion is driving maintenance best practices to improve the maintenance core systems and overall plant reliability.
Norm has a BS in Engineering with an emphasis on Food Processing and an MBA in Technology Management.
In 2016, Norm led the implementation of Dynaway EAM, focusing on ensuring the setup was configured to provide KPIs critical to success. In his current role, he continues to drive continuous improvement through the effective use of D365 F&O EAM and Mobile EAM, which is available for all mechanics at all plants.
Data-Driven Maintenance
Join Norm as he dives into the journey of creating an Analytics KPI Dashboard in collaboration with Get2Insight, showcasing how data-driven decisions transform maintenance strategies. During this session, Norm will define five primary leading KPIs - PM Effectiveness, PM Optimization, Work Order Accuracy, PM Completion Percentage, and Percent of Planned Work - and explore their direct impact on Reliability. The session will also help you discover how these metrics drive actionable insights to optimize maintenance processes and achieve tangible results. Norm will share how the team achieved $1.5MM in cost avoidance within just nine months, surpassing their $1.2MM annual goal by reducing downtime.